Q1: What is USB Type-C?
A: The USB-C connector was developed by the USB Implementers Forum (USB-IF). It is tiny and reversible, so it's easier for the plugin. It can supports USB 3.1 (10Gbps), new USB Type-C Current (5V / 1.5A / 3A), USB PD (up to 20V / 5A), and ATL Mode through the same port ( Display Port, HDMI, etc. ).
Q2: What is a USB Type-C Alt Mode?
A: Alt Mode (Alternate Mode) is a feature of USB-C that allows the physical jack to carry other types of video and data signals without the need for conversion. Current USB Type-C alt modes include Thunderbolt, DisplayPort, HDMI, MHL, and Analog audio.
Q3: Main connection for Langpai USB C Hub is Type C. It's not Thunderbolt 3, Right?
A: The main connection is in type C. It is not Thunderbolt 3, but it can be compatible with Thunderbolt 3. All of the laptops with Thunderbolt 3 can be used with our models.
Q4: Does your HUB grow heat while working?
A: No. Our Hub is on standard working temperature ( < 50℃ ).
Q5: What's your Hub feature? Why should I choose your Hub?
A: Each port works fine and stable - Low working temperature - Metal glass + space aluminum material - Different ports selection - Same MacBook original color
Q6: Can Hub connect to another Hub?
A: Yes. You can connect it to several Hubs if needed.
Q7: What's the operating speed for each port?
A: USB3.0: 5Gbps, TYPE-C: 5Gbps, PD3.0, HDMI: 4K/30Hz VGA: 1080P, RJ45: 1000 Mbps, SD: 100 MB/S, TF: 100 MB/S, AUX: 96KHZ, 16bit.
Q8: Which Laptop model and phone model does your USB-C Hub supported?
A: Compatible Devices:
MacBook Pro 2016/2017/2018/2019/2020
MacBook Air 2020/2018
iPad Pro 2018/2020
iMac 2017/2019, iMac Pro
MacBook 2015/2016/2017
Microsoft Surface Laptop 3/Surface Pro 7/Go
Google PixelBook Go/Chromebook
Samsung Galaxy Tab Pro S
HP Spectre Convertible
Razer Blade
Huawei Matebook Series
Asus Zenbook3u Series
More supported USB-C devices are updating.
Compatible Smartphones:
Huawei P30/P30 Pro/P20/Mate20/Mate20 Pro/Mate 20 X/Mate 10/Mate 10 PRO
Samsung S8/S8+/S9/S9+/S10/S10+/Note8/Note9
Smartisan Rl/Pro 2S
Oppo R17 Pro
More supported USB-C devices are updating.
Q9: Can you accept ODM/OEM order?
A: Yes, We can provide ODM/OEM service.
Q10: What's your warranty terms?
A: 12 months warranty
Q11: Can I get the samples?
A: Sure, welcome to contact us for any further requirements.
